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Articles for the waiter, for the venue manager and for the guest who saw a code on the receipt. Didn't find the answer? Write to @qrokuzbot, business days 9:00–21:00 Tashkent time.
FAQ
- Do you take a commission on the bill?
- No. A UzQR payment goes through the venue's bank: the bank charges its UzQR fee, as for any QR payment. We are not part of the payment.
- Do you take a commission on tips?
- No. Tips go from the guest's card straight to the waiter's card; we are not part of the transfer and keep nothing. The guest's app may charge its own card-to-card fee — the guest sees it before sending.
- Where does the money go?
- The bill goes to the venue's account that the bank linked to its UzQR code. Tips go to the waiter's own card. We never take or hold money.
- How much does it cost?
- UzQR bill payment on the pre-bill is free. QR tips are 100,000 UZS a month per point plus 20,000 UZS per active waiter; «Waiter on a smartphone» on Poster is 80,000 UZS per waiter who takes orders on the phone. We are in a pilot now: everything is free. On top of that, each point pays nothing for the month in which its first pre-bill is printed and for the whole of the next month. We give at least 30 days' notice before billing starts. Pricing
- What needs installing?
- For Poster, only our app from Poster and a register restart. For R-Keeper, a pre-bill template the dealer adds in the manager station. For iiko, a pre-bill template the integrator adds in iikoOffice. Without POS software the waiter shows the code on the phone: without a POS.
- A waiter has left — what happens to their page?
- The manager switches their page off, and the code on old receipts no longer leads to their card. On Poster this happens by itself: when the employee is removed from Poster, we switch their page off at the next check, and after 30 days erase their phone, card and photo.
- How safe is it?
- We hold no money and see no guest payments. Waiters' card numbers are stored encrypted; managers see only the last four digits. Registers sign their requests with the venue's key.